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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9591 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383227 Views
  • 4 replies
  • 0 kudos

Resolved! Going abroad

My daughter is in Germany on an exchange trip with her school for one week, I am worried she will run up an expensive bill ringing and texting people back here in England and also her school friends that are staying in other homes in Germany. What is...

Anonymous by Not applicable
  • 6200 Views
  • 19 replies
  • 0 kudos

Resolved! Strange Visual Voicemail Issue

My wife and I joined O2 a couple of months ago through the Carphone Warehouse both with iPhone 5 handsets. To date mine has been fine but my wife has had a very minor issue that whilst it doesn’t effect day to day operation of the phone it is just an...

Anonymous by Not applicable
  • 4591 Views
  • 4 replies
  • 0 kudos

Resolved! Tiscali/Talk Talk Wi-fi

Hi, I hope someone can help me!! I have just purchased the 5S and I have no problems receiving or sending e-mails, other than I am at home and wi-fi is switched on on my handset, then i can only receive e-mails. Any e-mails that I send states " canno...

Anonymous by Not applicable
  • 3636 Views
  • 2 replies
  • 0 kudos

Resolved! Dead pixel

Hi allI have mentioned yesterday that I have a dead pixel on my 5s screen I have booked an app with someone from the Genius Bar for MondayThe question is, if the apple store replaces my phone what will happen to the one I have now?I am on refresh so ...

Anonymous by Not applicable
  • 6143 Views
  • 19 replies
  • 0 kudos

Resolved! Cant connect my iPhone to my home Wi fi ? Hel please ?

I bought this iphone on ebay, and just can't seem to be able to connect it to my home wi fi. I have triedeverything I know, but to no effect. Could anyone give meabit of help please, Much appreciated ! Thanks.

Anonymous by Not applicable
  • 6570 Views
  • 9 replies
  • 0 kudos

Resolved! How to unlock iphone5?

Hi, The customer service team is saying that my security details are wrong on their site so i have to update it first. But all my details are correct and security checks were done initially when the contract was started. Don't know what to do now. Pl...

Anonymous by Not applicable
  • 4020 Views
  • 6 replies
  • 0 kudos

Resolved! Finally got 4G, but data suddenly through the roof?

Hi guys O2 switched on 4G in Newcastle yesterday, and it's pretty cool speedwise. Finally! But suddenly there's been a surge in my data usage for no apparent reason? Last month, I kept wifi switched off as an experiment to see how much data I would u...

Shish by Level 2: Apprentice
  • 4775 Views
  • 7 replies
  • 0 kudos

Resolved! wifi and mobile data

hii am connected to wifi constantlybut been checking my data allowance on my phone (my o2 app) and noticed even tho i am connected to wifi i am still using mobile data?could someone explain why this is happeningthanks

Anonymous by Not applicable
  • 4915 Views
  • 15 replies
  • 0 kudos

Resolved! I've just bought a blocked iPhone 4

hi all long story short ive just found out by a checkmend report that the "faulty" iphone i bought is actually not faulty but it has been reported lost or stolen and been blocked.but it has not been reported to the police as lost or stolen so what ar...

Anonymous by Not applicable
  • 7121 Views
  • 9 replies
  • 0 kudos

Resolved! Media messages

I can't seem to get Media messages on my iphone 4s. I've configured the settings as instructed, but if someone sends me a pic I still have to log onto a website to view it - any advice?

Anonymous by Not applicable
  • 3014 Views
  • 2 replies
  • 0 kudos