Get Help with Apple Devices

Introducing - iPhone 16e - Pre-order from 1pm - Friday 21 February

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! No 3G DATA CONNECTION ON IPHONE 5S

Set up iphone on Monday, upgraded from 4S. Did sim swap. Wfi and voice calls fine but no 3g connection. Have tried soft boot and hard boot. All settings are on. Have reset phone , network settings and still no joy. Any suggestions?

Resolved! iPhone

Can a iPhone 4 in the UK text an iPhone 4 in the USA for free?? Help.

Resolved! Software Update

Can anybody help? My iphone informed me that there was a software update available so i activated the download and left it to do whatever it needed to do, just as i normally do, now i,m stuck on a screen and can,t do anything with it. When i switch o...

FAQs: Apple iOS Devices (iPhone, iPad, etc.)

Hi there, If you're new to the community, welcome! Take a look at our handy guide below: What's the O2 community and how to get started Need some help with your Apple device? Here are some links answering the most commonly asked questions: From the c...

Answering a call on my iPad

Can anybody help please. Using TU on my iPad for texts and making calls which is brilliant, but I don't seem able to answer an incoming call with the same device.I must be missing something so simple I feel a bit silly ;(Many thanks for any helpKath

Resolved! Going abroad

My daughter is in Germany on an exchange trip with her school for one week, I am worried she will run up an expensive bill ringing and texting people back here in England and also her school friends that are staying in other homes in Germany. What is...

Resolved! Strange Visual Voicemail Issue

My wife and I joined O2 a couple of months ago through the Carphone Warehouse both with iPhone 5 handsets. To date mine has been fine but my wife has had a very minor issue that whilst it doesn’t effect day to day operation of the phone it is just an...

Resolved! Tiscali/Talk Talk Wi-fi

Hi, I hope someone can help me!! I have just purchased the 5S and I have no problems receiving or sending e-mails, other than I am at home and wi-fi is switched on on my handset, then i can only receive e-mails. Any e-mails that I send states " canno...

Resolved! Dead pixel

Hi allI have mentioned yesterday that I have a dead pixel on my 5s screen I have booked an app with someone from the Genius Bar for MondayThe question is, if the apple store replaces my phone what will happen to the one I have now?I am on refresh so ...

Resolved! Cant connect my iPhone to my home Wi fi ? Hel please ?

I bought this iphone on ebay, and just can't seem to be able to connect it to my home wi fi. I have triedeverything I know, but to no effect. Could anyone give meabit of help please, Much appreciated ! Thanks.

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