UNable to be heard when using TuGo

[Anonymous]

Hi

Any help will be appreciated. I have an iPhone 4 with IOS 7.1 installed and just prior to getting this installed TuGo as I have no signal at home. When I call someone using TuGo I cannot be heard but when using the standard mobile signal (away from home) I can make calls normally. The Mute button is NOT selected on TuGo.

Thanks

Cliver

[Anonymous]

TuGo has a volume control within it.

Next time your in a call use the volume buttons to raise the volume.

http://community.o2.co.uk/t5/TU-Go/No-sound-with-TuGo-on-iPhone/td-p/514252

[Anonymous]

Thanks, I think your answer is for a user who cannot hear the other party. I can but they cannot hear me.

I have ensured the volume control on my handset is turned up, it does not affect my problem. The volume control within the TuGo app only controls what I hear, I believe, not the other way round.

[Anonymous]

Have they got theirs turned up

[Anonymous]

Possibly a problem with the receivers volume maybe ?

[Anonymous]

I have called several numbers where this has occurred. All have been non-mobile handsets probably without a volume control.

[Anonymous]

I have called several numbers when I experienced this proble. Most calls have been to landlines, one was to O2 and they could not hear me.

[Anonymous]

Try deleting and re installing.

[Anonymous]

Will do, I'm sure it will make me happy. If it works..

[Anonymous]

Hope it starts working for you as it should.