on 14-10-2013 19:38
on 14-10-2013 19:38
Hi
Any help will be appreciated. I have an iPhone 4 with IOS 7.1 installed and just prior to getting this installed TuGo as I have no signal at home. When I call someone using TuGo I cannot be heard but when using the standard mobile signal (away from home) I can make calls normally. The Mute button is NOT selected on TuGo.
Thanks
Cliver
Solved! Go to Solution.
on 15-10-2013 09:14
on 15-10-2013 09:14
14-10-2013 19:58 - edited 14-10-2013 19:59
14-10-2013 19:58 - edited 14-10-2013 19:59
TuGo has a volume control within it.
Next time your in a call use the volume buttons to raise the volume.
http://community.o2.co.uk/t5/TU-Go/No-sound-with-TuGo-on-iPhone/td-p/514252
on 14-10-2013 20:41
on 14-10-2013 20:41
Thanks, I think your answer is for a user who cannot hear the other party. I can but they cannot hear me.
I have ensured the volume control on my handset is turned up, it does not affect my problem. The volume control within the TuGo app only controls what I hear, I believe, not the other way round.
on 14-10-2013 20:43
Have they got theirs turned up
14-10-2013 20:43 - edited 14-10-2013 20:43
Possibly a problem with the receivers volume maybe ?
on 14-10-2013 20:46
on 14-10-2013 20:48
I have called several numbers when I experienced this proble. Most calls have been to landlines, one was to O2 and they could not hear me.
on 14-10-2013 21:21
on 14-10-2013 21:21
on 14-10-2013 22:38
on 14-10-2013 22:38
on 15-10-2013 06:32
on 15-10-2013 06:32