Re: Text Messages

Frontman · ‎17-05-2018

Can anyone explain why my son has started receiving my text messages hours later instead of instantly ?

We are both O2 customers and both have iPhones.

Frontman

MI5 · ‎17-05-2018

Maybe network congestion or a build up of static on the sim card.
Try removing the sim and wiping it with a dry cloth and see if it improves at all.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎17-05-2018

Are they going as iMessages over data or as text messages over the normal voice network ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Cleoriff · ‎17-05-2018

If its a network issue try the advice in this link... @Frontman

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

Veritas Numquam Perit

adamtemp64 · ‎17-05-2018

https://support.apple.com/en-gb/HT207006 Shows the difference between sms and iMessages

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

EmilieT · ‎18-05-2018

Hi @Frontman, did the suggestions above help you solve this mystery? Let us know if you're still stuck or need additional help

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Korkmaz · ‎23-05-2018

Sounds like a network issue. If it continues you should phone o2.

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Frontman · ‎27-05-2018

Hi Adam,

Thanks for your advice - I am talking about normal text messages.

Frontman

PiedPiper · ‎28-05-2018

Two Questions:-

1. Does this problem only occur with your son, or is it with other people as well?

2. Do messages from him to you also take a long time or is it just from you to him?

O2

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