Something loose in my sons new iPhone 5s

[Anonymous]

My sons iPhone 5s which is less than a week old, has something loose inside it, We all have iPhones I never came across this before. Maybe someone can help ? 

[Anonymous · Accepted solution]

Sounds like a part is loose inside the casing, take it back to the shop you got it from. You are within the cooling off period so they should give you a replacement or your money back 

[Anonymous]

Thanks 

[Anonymous]

Your welcome, do come back and let us know the outcome 

[viridis]

+1 for above, take it back.

[Anonymous]

Follow the advice and let us know how you get on @Sinners

[Bambino]

@Anonymous do not hesitate. Bring it back asap, or if you bought it online contact the seller immediately. If it was O2 online call customer service on 202 if you're Pay Monthly or 4445 if PAYG.

[Anonymous]

How are you getting on with this @Anonymous ?