Safari cannot connect to the Internet, not subscribed to a cellular data service

[Anonymous]

My phone will not let me browse the Internet - i get the above message???

[MI5]

Check you have the correct apn http://www.geeksquad.co.uk/articles/o2-apn-settings#iPhone
and also check on your My O2 that you have an iData bolt on http://www.o2.co.uk/myo2

[Anonymous]

Hi

Try holding the homebutton and sleep/ wake key together until the apple logo appears and try again.

Also

Settings, General , Reset , Reset network settings.

Do you get any 3G etc symbol in the status bar

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/54...

[MI5]

Your data bolt on should specify "data for iPhone" if it is correct....

[Anonymous]

I've always wondered why I cannot see this on my Pay As You Go Account via Myo2, and nor have I ever asked to be placed on iData Settings ?

Is it different for Contract and Payg Customers I wonder.

[MI5]

I would expect it to show data type regardless of account type, but I don't have anything to compare it to myself other than other monthly contracts for non iPhones which just state "data"

[Anonymous]

PAYG data is fed differently than contract so the APN settings are different, the PAYG SIMs don't care which phone they go into, the network should just activate the data network based on the settings. 

[Anonymous]

This is what I see on my02

" Device details We've identified that the device you're currently using is a Apple iPhone 6 Plus (A1524)."

[MI5]

---

@Anonymous wrote:

PAYG data is fed differently than contract so the APN settings are different, the PAYG SIMs don't care which phone they go into, the network should just activate the data network based on the settings. 

---

The same does apply on contract sims but again the apn's are different depending on phone and O2 have to switch to iData on contracts - Quite possibly it is automatic on PAYG but I can't say as I've never had a PAYG iPhone....

[Anonymous]

---

@Anonymous wrote:

PAYG data is fed differently than contract so the APN settings are different, the PAYG SIMs don't care which phone they go into, the network should just activate the data network based on the settings. 

---

But I'm sure we've had Payg customers whose Data didn't work properly on O2 Network and on advising them to call 4445 to ask about iData settings, they've then come back and said all is sorted and now working.