Solved: Re: Refresh - Page 3

Anonymous · ‎19-10-2014

hi all I have just used O2 refresh to get an upgrade. I chose an iPhone 6 plus but cannot for the life of me get used to it, I got it last Tuesday 14th October. The phone is still in tip top condition. Can I exchange it ????? Really regret changing from andoid note 3 😞

jonsie · ‎19-10-2014

So that's what the blue button is for...who knew that

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

viridis · ‎19-10-2014

Oh yeah,
Twas me

gabrielladart · ‎16-11-2020

Hi, my contract doesn't end till March. I got my phone with o2 through carphone warehouse, however on my o2 app it says I can upgrade now and my bill will be payed off by you guys as I'm sticking with o2. Can I do this? or do I have to pay the rest of my bill off, as I read that this is only for o2 refresh customers and I'm not sure whether I have that.
Thanks

MI5 · ‎16-11-2020

@gabrielladart

You need to upgrade with O2 to a refresh contract and O2 will waive what you owe.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gabrielladart · ‎16-11-2020

So could I upgrade now although I still have a couple months left of my contract and not pay the rest off or is it just best to wait? Sorry I'm new to all this haha

MI5 · ‎16-11-2020

@gabrielladart

Yes you can upgrade now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gabrielladart · ‎16-11-2020

Thankyou

MI5 · ‎16-11-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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