Receipt to unblock Apple ID

[zanyblablablany]

Someone hacked my apple id and I had to block it. In order to return access to the phone, Apple asks for a check to confirm the purchase.

The phone was purchased from O2 in February 2018. Unlocked and SIM-Free. Can I somehow contact the seller and ask to send a copy of receipt. For example by email. Unfortunately, I live in Belarus and I can not use the chat or directly call. There is no purchase information in the My O2 account, I created new it to ask this question.I can provide any additional information about phone.

[MI5]

@zanyblablablany this isn't o2 customer services so we can't help.

See ways to contact O2 here https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201413#M2924...

[Bambino]

@zanyblablablany  You can call O2 customer service directly from any phone anywhere on +44800 032 1402. If you have Skype, that's a good way to make the call.

[EmilieT]

Hi @zanyblablablany, and sorry to hear about your recent phone troubles  

Did you get a chance to contact customer service, with the advice above? If you need some more help, please give us a shout and we'll see what we can do!

[zanyblablablany]

Thanks for trying to help. I asked O2 manager through facebook page they said they couldn't provide that data. Only direct seller could provide this receipt through o2 account which I haven't. So thank you, but it seems like a deadend.