Re: Phone locked to 02 no contract attached - Page 2

Anonymous · ‎28-06-2016

I have transferred my number into another phone that I am still with 02

I have a Talkmobile contract I now want to use my older Iphone for - but it says its locked. I've asked 02 to unlock it, but it still says its locked

Any idea what i can now do?

thanks

MI5 · ‎28-06-2016

They can, but that which you state isn't clear to me.
They say "I have a Talkmobile contract"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Bambino · ‎28-06-2016

That's why I said the OP's posts didn't make sense to me. I think they're saying that they have an O2 and a Talkmobile sim, and they want to use the Talkmobile sim in the iPhone that's locked to O2. It's either that or I've got it completely wrong.

I DO NOT WORK FOR O2

MI5 · ‎28-06-2016

Yeah, see your point..
Hopefully we'll get clarification though....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎29-06-2016

Simply putting the sim back in the iphone and waiting until it shows up as being used in My O2 and then request the unlock via the link in My O2.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Bambino · ‎29-06-2016

I suggested that earlier, @jonsie, but the OP never came back.

I DO NOT WORK FOR O2

MI5 · ‎29-06-2016

Yes still awaiting confirmation.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎29-06-2016

Good advice and worth repeating @Bambino

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎07-07-2016

Hi @Anonymous Have you had any luck getting your phone unlocked?

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