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Phantom voicemail alert

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Umiamz
Level 2: Apprentice
  • 8 Posts
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on ‎20-04-2018 23:10

on ‎20-04-2018 23:10

Almost every time I power on my iPhone X I get a notification from the Phone app saying that there's a new voicemail. There's no badge on the Phone icon, just the alert which comes up as soon as I enter the SIM PIN.

 

If I tap on the alert it takes me to the Visual Voicemail section of the Phone app but there are no new voicemails.

 

I've tried a hard reset and also leaving a voicemail then deleting it. Still get the phantom alert, though.

 

Anybody else seen this?

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EmilieT
Former Staff
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on ‎23-04-2018 17:09

on ‎23-04-2018 17:09

How are you getting on with this @Umiamz - did you make any progress with this alert since you last posted?

 

Cheers everyone for all the helpful info above slight_smile

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Umiamz
Level 2: Apprentice
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on ‎23-04-2018 17:38

on ‎23-04-2018 17:38

@EmilieT - I seem to have fixed it by sticking the SIM in an Android phone, leaving a voicemail, then deleting it.

 

Just tested it again by power-cycling my iPhone and there's still no alert, so I'm pretty confident it's now sorted slight_smile

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