Paying a bill

[Anonymous]

I'm trying to pay a bill for the mobile number

[Removed] I accidentally cancelled the wrong direct debit and I'm having difficulty paying 

[MI5 · Accepted solution]

Hi @Anonymous

We cannot take payments on here so please contact CS directly if non of the following helps you https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090

Contact details for CS here http://www.o2.co.uk/contactus

Please also remove your phone number as the forum is public and you might start to receive spam.

[Bambino]

@Anonymous  Please follow the advice above, and if this only just occurred, also call your bank.

[Cleoriff]

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@Bambino wrote:

@Anonymous  Please follow the advice above, and if this only just occurred, also call your bank.

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Yes the bank will be able to reinstate the direct debit. In fact mine allows me to do it myself if I realise my mistake and correct it within an hour....

[MI5]

I can turn my DD's on and off at will on my telephone banking app, so check that option too.