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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8957 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 381192 Views
  • 4 replies
  • 0 kudos

7 Plus at the Carphone Warehouse?

Hi guys, I ordered the 7 plus, 256mb, rose gold on 10th and still have received no news as comms has been rubbish. On the verge of cancelling my order and re-purchasing from the Carphonewarehouse - delivery times are a lot less (within 3 weeks). Anyo...

Anonymous by Not applicable
  • 5254 Views
  • 10 replies
  • 0 kudos

No network, no connection - iPhone6s/IOS10/Vietnam

Dear Community, I am on a pay-monthly contract with O2, and have been forever. My previous iPhones have automatically found a local carrier when abroad, as also did my iPhone 6sPlus a fortnight ago when in Canada. I have since 'upgraded' to IOS10, wh...

Anonymous by Not applicable
  • 2711 Views
  • 3 replies
  • 0 kudos

Pre-order cancellations - check your preorders

Hi all, I found out last night my pre-order from 9th of Sept at around 11pm was cancelled on the 10th for no reason and no notice was given to me this had happened. I've just come back from a holiday and wanted to check progress on my "pre-order". Fr...

Anonymous by Not applicable
  • 2843 Views
  • 1 replies
  • 0 kudos

Iphone 7 Plus Update

So I have just been told that the Iphone 7 Plus is in stock and I should expect a delivery date tonight, I am taking this with a pinch of salt but has anyone else been told similar?

Anonymous by Not applicable
  • 7105 Views
  • 34 replies
  • 0 kudos

Barred Phone / Insurance

Bought an IPhone 6s as a gift for my mate it came with a new number but he put his own 02 in , we had a disagreement so barred the phone as its in my account name, went to Unbar it now they say the phone is black listed from an outside insurance whic...

Anonymous by Not applicable
  • 4392 Views
  • 6 replies
  • 0 kudos

Iphone 7 refund help

I pre ordered an iPhone 7 which due to delays I cancelled and picked up in Store.I was advised by CS that I would receive a full refund which comprised of the phone price and early upgrade fee.I have however only been refunded the phone price and no ...

Anonymous by Not applicable
  • 4896 Views
  • 16 replies
  • 0 kudos

Iphone 7 pre-ordering

Hi Has anyone got any screen dumps/ emails relating to the iphone preordering? I want to provide evidence to the regulator on how misleading the marketing was i.e. For delivery on the 16th. I have taken a stand and cancelled my upgrade after failed c...

Anonymous by Not applicable
  • 2821 Views
  • 4 replies
  • 1 kudos

Resolved! Upgrading through carphone warehouse.

Hi guys, I've been with o2 for six years now, and recently my Iphone 6 was due an upgrade. I upgraded through the carphone warehouse to an Iphone 7+ as they had a better deal than upgrading directly through o2 (£51.50 a month for 3GB of data whereas ...

Anonymous by Not applicable
  • 2402 Views
  • 1 replies
  • 0 kudos

Resolved! O2 update text for iPhone 7 /7 plus

Morning all so for many of us this is the day we've been told to expect a txt with an update so I thought I'd start a post to see what ppl have been told I've not recused my text yet so here's hoping

Anonymous by Not applicable
  • 7682 Views
  • 39 replies
  • 1 kudos

o2 appalling customer service after iphone 7 upgrade

I hope your all excited to get your brand new iphone 7 on friday some of us are less fortunate and still waiting for o2 to rectify order issues last friday. Abit of a long story but hopefully its a warning to others never have any problems with your ...

Anonymous by Not applicable
  • 3674 Views
  • 4 replies
  • 0 kudos