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Paying a bill

Anonymous
Not applicable

I'm trying to pay a bill for the mobile number

[Removed] I accidentally cancelled the wrong direct debit and I'm having difficulty paying 

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MI5
Level 94: Supreme
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Hi @Anonymous

We cannot take payments on here so please contact CS directly if non of the following helps you https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090

Contact details for CS here http://www.o2.co.uk/contactus

Please also remove your phone number as the forum is public and you might start to receive spam.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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Registered:

Hi @Anonymous

We cannot take payments on here so please contact CS directly if non of the following helps you https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090

Contact details for CS here http://www.o2.co.uk/contactus

Please also remove your phone number as the forum is public and you might start to receive spam.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Bambino
Level 78: King of Kings
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@Anonymous  Please follow the advice above, and if this only just occurred, also call your bank.

I DO NOT WORK FOR O2



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Cleoriff
Level 94: Supreme
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@Bambino wrote:

@Anonymous  Please follow the advice above, and if this only just occurred, also call your bank.


Yes the bank will be able to reinstate the direct debit. In fact mine allows me to do it myself if I realise my mistake and correct it within an hour....

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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I can turn my DD's on and off at will on my telephone banking app, so check that option too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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