O2 travel help!!

[Anonymous]

Hi I'm in desperate need for help.
im currently in Malta with o2 travel activated (set up before I travelled)
i can make calls and texts and also can get 3G yet the Internet will not work neither will any apps as if I have no internet connection at all.

i have rang o2 many many times being passed backwards and forwards and no one seems to have any idea what is happening.
ive been offered compensation but that is no good as I need data.

things I have tried:

removing SIM card and restarting
comple reset of phone
choosing manual network
turning eu Internet off
turning data roaming on.
actually going into the mobile phone shop here in Malta to check if there is a signal problem with the carrier that o2 switches to here.
absolutely nothing has worked and I'm very angry with o2's complete lack of care here.

Thank you
Georgina

[bexinthecity]

I read that it was 50mb but must have been wrong. 

But anyway either 100mb doesn't go far or I was wasting it on stuff like emails etc 

[MI5]

50mb is for PAYG and you're correct, these days it don't go very far at all.

[bexinthecity]

Ahh okay - that's where I got confused.

In the end I found the experience of travelling more enjoyable without it - I had to wander around to find things and ended up seeing parts of the city I might not have seen previously. I just made sure to plan the next day to some extent using the hotel wifi.