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Resolved! Iphone 5S

The screen is black and not working. The phone home button/lock button has no effect on the phone when pressed and the screen is still black and unresponsive. The phone does make noise, as I can hear the phone ringing but cannot answer it as the scre...

Anonymous by Not applicable
  • 3001 Views
  • 3 replies
  • 0 kudos

Resolved! Unblocking phone

phone number******* phone has been found by hotel staff. Please open up the line again?

Anonymous by Not applicable
  • 3120 Views
  • 2 replies
  • 0 kudos

Resolved! Can i use my o2 plan on a sim free phone?

My smartphone has been damaged and it is not repairable, I have paid off my device plan but still have my monthly tariff.If i buy a sim free smartphone and put my sim card into that, will i be able to use the tariff on there?Thanks

Anonymous by Not applicable
  • 11489 Views
  • 5 replies
  • 0 kudos

Sim card stuck in iPhone 6 (without tray)

Hi guys,Bit of a disaster this morning. I recieved my new iPhone 6 from O2 and a regular-sized sim. Obviously the regular sized sim would not fit and I needed to cut it down to a nano sim. I've never done this before and it was very frustrating. Anyw...

Anonymous by Not applicable
  • 21790 Views
  • 19 replies
  • 0 kudos

Resolved! Sim activation

Hi, it ha now been 24 hours since I had a sim put in (my previous sim and phone got stolen), and it still hasn't activated. What should I do?

Anonymous by Not applicable
  • 3050 Views
  • 2 replies
  • 0 kudos

ipad pro pre order

Hi well we here the ipad pro is availabe for per order tommorrow but no networks and also carphone warehouse no anything about per orders on networks stocking it for pre order in uk http://www.digitalspy.com/tech/apple/news/a773405/ipad-pro-release-d...

Resolved! iPhone 6s burning battery and data

Hi, I have just upgraded, I had an iphone 6 previously and now have a 6s. My average usage each month in terms of data was under 1gb with my iphone 6 - I have exactly the same apps etc as I restored the backup from my icloud on the 6s but have used n...

Anonymous by Not applicable
  • 5315 Views
  • 8 replies
  • 0 kudos

Resolved! iPhone 6plus iOS 9 - No YouTube over 3G/4G

Hi Guys, Has anyone got any advice, experience of this problem with the iPhone 6plus on iOS9? When I use YouTube over Wifi its fine, when I use cellular data it tells me that there no internet connection using the YouTube app. Carrier: O2 21.0Mobile ...

Anonymous by Not applicable
  • 5920 Views
  • 10 replies
  • 0 kudos

Sim swap disaster. Hating o2 right now, someone help!

ok. Here goes. So I have been with o2 many years. I had an o2 refresh contract. Let's call it contract 1 I wanted a 6s so found a good deal via carphone warehouse with a new o2 monthly contract. I purchased this. Call it contract 2. I rang o2 to ask ...

Anonymous by Not applicable
  • 4428 Views
  • 9 replies
  • 0 kudos

My O2 app not reporting correct data usage.

Hi, Anyone else having a problem with the My O2 app not reporting correct data usage? Checking my current stats via o2.co.uk reports what I would expect to see. It resets tomorrow, so it may just be a glitch, but it's unreliable at present. TIA, SPD.

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Anonymous by Not applicable
  • 4151 Views
  • 12 replies
  • 0 kudos