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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9789 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383844 Views
  • 4 replies
  • 0 kudos

Awful customer service (iPhone 7 pre order)

Pre-ordered 2 iPhone 7's on the 9th to collect in store on the 16th. Went into the o2 store today and was told my phones had not yet been dispatched, yet if I hadn't already pre-ordered and paid for my handsets I could have purchased one In store as ...

Anonymous by Not applicable
  • 2795 Views
  • 2 replies
  • 0 kudos

Resolved! Phone sounds like underwater/squelching during calls

This problem started about a week ago people call me and all we hear is like an underwater/squelching sound if they call back a few times eventually we get a clear line This is driving me nuts as these are business calls This is an old iphone4 just u...

Anonymous by Not applicable
  • 9718 Views
  • 2 replies
  • 0 kudos

iPhone 7 order worries/confusion?

Hey guys, I ordered my iPhone 7 128GB phone over the phone on 09/09/2016 and confirmed the pre-order with a £49.99 deposit. I thought it was all going swimmingly but hadn't received text or email confirmation of receipt and quite obviously I began to...

Anonymous by Not applicable
  • 6026 Views
  • 14 replies
  • 0 kudos

Resolved! IOS 10 - voicemail translation not working?

Does anyone know if the new IOS 10 voicemail translation facility works with visual voicemail on O2 and Iphone? Doesn't show any text on mine .....

Anonymous by Not applicable
  • 7731 Views
  • 10 replies
  • 0 kudos

What is going on o2?

Ordered a iPhone 7 Plus matte Back 128GB last friday told it would be with me tomrrow, now told 6 weeks and thats only a guess? I have been an o2 customer for 14 years worst upgrade experiance ever!!!

Anonymous by Not applicable
  • 4239 Views
  • 5 replies
  • 0 kudos

O2 Refresh 2017 anniversary date.

I didnt want to be at the end of a queue for an iPhone 7plus on 25th September when my 1 year anniversary was up, so I paid off my phone and placed and order through refresh last Friday. The annual replacement was basically a wastew of time for me. I...

In Store Stock Checker

Yeah O2 did have a stock checker for the iPhone 5s. but it doesn't look like it's been updated in a while! http://www.o2.co.uk/iphone/stock.html I'll be annoyed if they do have stock for sale Friday as I have a pre-order they're not going to fulfill ...

SeanOR by Level 1: Joiner
  • 24571 Views
  • 3 replies
  • 0 kudos

Resolved! Switching SIM card, from iPhone 4 to iPhone 5

Me again!!! Quick question: My son has a Pay as You Go GiffGaff SIM card in his iPhone 4 and we will be giving him an iPhone 5, very soon. This link: https://support.apple.com/en-gb/HT202645 ...shows that an iPhone 4 uses a "Micro SIM Card" and an iP...

DinoF by Level 12: Nimble
  • 5435 Views
  • 5 replies
  • 0 kudos

Resolved! Iphone 7plus preorder new to o2 have i been accepted, confused?

hey all so im new to o2 and this forum and i was just wondering if anyone is able to help so on the 10th i applied for a contract put all of my details in online and then it come onto the confirmation page telling me what i have ordered regarding the...

Anonymous by Not applicable
  • 5348 Views
  • 6 replies
  • 0 kudos