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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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Apple upgrade or o2 on us??

Hi all, Got a quick question regarding the Apple upgrade program v's O2's upgrade on us program. I believe with the apple program, at the end of the 12 months you can elect to hand back the phone and start the 20 months agreement again with the new p...

Anonymous by Not applicable
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"Upgrade on us" tariff question

I'm on O2's 'upgrade on us' tariff and was curious how it works regarding the handset I'll be offered when I upgrade. I can upgrade from early October. I've got an iPhone 6s 64GB and want an iPhone 7. There is not 64GB iPhone 7 so will I be offered t...

Anonymous by Not applicable
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Has anyone pre-ordered from Apple for in store pick up before?

Hi All, Has anyone pre-ordered from Apple for in store pick up before? It's the first time I have bought direct from Apple. I have a 'Check-in window' of 08:00-08:15 and was wondering do I just get there at 8, walk straight in and get my phone or wil...

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Anonymous by Not applicable
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Resolved! O2 travel help!!

Hi I'm in desperate need for help.im currently in Malta with o2 travel activated (set up before I travelled)i can make calls and texts and also can get 3G yet the Internet will not work neither will any apps as if I have no internet connection at all...

Anonymous by Not applicable
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iPhone 7

I preordered 2 iPhone 7's Het Blavk 256GB for myself and my husband and still no news on when they may be arriving! I have been an O2 customer for over 20 years and this is poor service from somewhere along the chain! It was all well and good when I ...

Anonymous by Not applicable
  • 3976 Views
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Resolved! iphone 7 sim card

Hi! I've just upgraded from an iphone 6 to a 7. I've installed the new sim card but its not coming up. Saying i have no service. What should I do? Does it take time? Or do I have to do a sim swap? Thank you for taking the time to help.....

Anonymous by Not applicable
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Has O2 got massive communication problems with it's customers?

As a long standing customer of 02 (over 15 years), I happily pre-ordered my iphone 7 plus very early on the 9th September. Got confirmation of order-all good. Waited a few days and rang o2 just to see when it would arrive, and was promised faithfully...

Anonymous by Not applicable
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Easy Enough!

I've been thinking about upgrading my Handset, and have seen all the recent threads on here and on the news about delivery times etc. I had a look on the Apple Stores App this morning and noticed they had stock locally, booked a pick up time and now ...

Anonymous by Not applicable
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The reason for the lack of iphone 7plus models ?

Has apple or other sources explained why there is such a lack of 7 plus models available ? is it that pre orders have sky rocketed since the 6s release last year i would assume next year would be even bigger given its the anniversary edition. Is it b...

Anonymous by Not applicable
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7 Plus at the Carphone Warehouse?

Hi guys, I ordered the 7 plus, 256mb, rose gold on 10th and still have received no news as comms has been rubbish. On the verge of cancelling my order and re-purchasing from the Carphonewarehouse - delivery times are a lot less (within 3 weeks). Anyo...

Anonymous by Not applicable
  • 5791 Views
  • 10 replies
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