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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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Resolved! Sim Swap for iPhone 7

Just got my new iPhone 7. Do I need to put the new sim in or can I use the old one I have been usuing in my 6? I have upgraded so not a new customer.

Anonymous by Not applicable
  • 3046 Views
  • 1 replies
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Resolved! Pay & Go Sim - Adding credit

I have an Iphone, previous owned by my wife, who is also on O2. I have purchased a sim, but it will not accept credit. I have tried online and by phone. I keep getting a message online saying "something is broken, please try again later" I have being...

Anonymous by Not applicable
  • 2848 Views
  • 2 replies
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Resolved! iPhone 7

Hello I preordered my iPhone 7 and I've had all the emails, but nothing else has happened, on my o2 there is nothing there, it says I have devices, just wondering what will happen from here on.

Anonymous by Not applicable
  • 3143 Views
  • 3 replies
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Visual voicemail not working since upgrading to IOS10.

Upgraded the other day and now no vvm. Have tried all the usual things of resetting network settings etc. I don't care about vvm transcription but would like vvm back. Oh and no 4g but that was prior to iOS10.

Anonymous by Not applicable
  • 2405 Views
  • 1 replies
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Awful customer service (iPhone 7 pre order)

Pre-ordered 2 iPhone 7's on the 9th to collect in store on the 16th. Went into the o2 store today and was told my phones had not yet been dispatched, yet if I hadn't already pre-ordered and paid for my handsets I could have purchased one In store as ...

Anonymous by Not applicable
  • 2823 Views
  • 2 replies
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Resolved! Phone sounds like underwater/squelching during calls

This problem started about a week ago people call me and all we hear is like an underwater/squelching sound if they call back a few times eventually we get a clear line This is driving me nuts as these are business calls This is an old iphone4 just u...

Anonymous by Not applicable
  • 9778 Views
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iPhone 7 order worries/confusion?

Hey guys, I ordered my iPhone 7 128GB phone over the phone on 09/09/2016 and confirmed the pre-order with a £49.99 deposit. I thought it was all going swimmingly but hadn't received text or email confirmation of receipt and quite obviously I began to...

Anonymous by Not applicable
  • 6082 Views
  • 14 replies
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Resolved! IOS 10 - voicemail translation not working?

Does anyone know if the new IOS 10 voicemail translation facility works with visual voicemail on O2 and Iphone? Doesn't show any text on mine .....

Anonymous by Not applicable
  • 7801 Views
  • 10 replies
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What is going on o2?

Ordered a iPhone 7 Plus matte Back 128GB last friday told it would be with me tomrrow, now told 6 weeks and thats only a guess? I have been an o2 customer for 14 years worst upgrade experiance ever!!!

Anonymous by Not applicable
  • 4265 Views
  • 5 replies
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