Lost incoming email alert on iPhone and ipad

[Anonymous]

Hi. I have recently lost the alert for new incoming emails on both my iPhone and email. How do I restore it please? 

[Anonymous]

Hi. I have recently lost the alert for new incoming emails on both my iPhone and iPad . How do I restore it please

[MI5]

Settings >Sounds >New Mail and check you have a sound allocated.

[Anonymous]

I did actually check the sounds and in fact changed it a couple of times but to no avail. My husband's iPhone has the same problem. We only get the email when we go into mail and they then appear.

[Olamilekan]

After doing as advised, have you tried powering down the phone(home button & power button together till it switches off)

You should get the apple log come back on the screen. Once it has rebooted, check to see if fault has been rectified.

[MI5 · Accepted solution]

Settings >Mail >Accounts. Check your fetch frequency as push may not be supported by your mail server.

[dene129]

Try looking at this link:

http://apple.stackexchange.com/questions/53053/how-to-enable-push-notifications-of-emails

Hope this helps and resolves your issue.

[Anonymous]

Thanks guys. Have rebooted and push is on in settings. Will message again if the problem persists.

[MI5]

You might have to turn off push and use fetch.
I set mine on 30min check intervals.

[Anonymous]

Just noticed the"tick" against pus is grey not blue does this mean we no longer have the push facility? Sorry a bit of a novice with settings etc.