This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Lost incoming email alert on iPhone and ipad

Go to solution
Anonymous
Not applicable

on ‎18-09-2016 18:41

on ‎18-09-2016 18:41

Hi. I have recently lost the alert for new incoming emails on both my iPhone and email. How do I restore it please? 

Message 1 of 17
18,195 Views
0 Kudos
16 REPLIES 16

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 151879 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

on ‎18-09-2016 20:42

on ‎18-09-2016 20:42

Have you updated your software?
Push has a slider button on mine but my tick further down in fetch settings is blue.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 17
2,360 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to MI5

on ‎18-09-2016 21:06

on ‎18-09-2016 21:06

Yes we updated the software recently and it was then that we lost the alert. 

Message 12 of 17
2,351 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 151879 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

on ‎18-09-2016 21:15

on ‎18-09-2016 21:15

Ok, so if you turn off push then scroll down to the fetch settings and tick 15 mins (as a trial) do you then get notifications?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 17
2,345 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to MI5

on ‎18-09-2016 21:33

on ‎18-09-2016 21:33

Yes, I did this earlier and got email notification of your last post MI5. 

Message 14 of 17
2,337 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 151879 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

on ‎18-09-2016 21:42

on ‎18-09-2016 21:42

All good then now?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 15 of 17
2,334 Views

Go to solution
Anonymous
Not applicable
In response to MI5

on ‎18-09-2016 21:55

on ‎18-09-2016 21:55

Yes thanks so muchMI5

Message 16 of 17
2,332 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 151879 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

on ‎18-09-2016 22:06

on ‎18-09-2016 22:06

Great slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 17 of 17
2,325 Views
0 Kudos
Top Kudoed Authors
View All
Top