This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

O2 app

Anonymous
Not applicable

on ‎27-06-2017 09:37

on ‎27-06-2017 09:37

Just downloaded the app for my iPad and my sign in details are not recognised. I thought I had forgotten my password so have accessed my account via the website then armed with the correct details I tried again but it will still not accept. Any suggestions would be greatly appreciated before I contact 02 help. 

Message 1 of 4
1,827 Views
0 Kudos
3 REPLIES 3

MI5
Level 94: Supreme
  • 144288 Posts
  • 634 Topics
  • 27641 Solutions
Registered:

on ‎27-06-2017 09:43

on ‎27-06-2017 09:43

Is it trying to send a text to verify your number?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
1,823 Views
0 Kudos

Anonymous
Not applicable
In response to MI5

on ‎27-06-2017 10:20

on ‎27-06-2017 10:20

No, just details not recognised!
Message 3 of 4
1,809 Views
0 Kudos

MI5
Level 94: Supreme
In response to Anonymous
  • 144288 Posts
  • 634 Topics
  • 27641 Solutions
Registered:

on ‎27-06-2017 10:41

on ‎27-06-2017 10:41

Have you got app on another device?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
1,806 Views
0 Kudos
Top Kudoed Authors
View All
Top