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Not got any service since changing sim

Anonymous
Not applicable
As I have just finished paying for my handset I have changed to a new sim and 4G. Since doing so last night, my phone is showing 'no service'. Does anyone know how long this this will last for before I have full use of my phone again ? I have tried speaking to O2 Guru and although after 9am there are none available to chat. Mary
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MI5
Level 94: Supreme
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If you want 4G on your phone you need to get an EE or Three sim.
O2 and Voda won't work.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 31 of 33
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jonsie
Level 94: Supreme
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Registered:

@MI5 wrote:
If you want 4G on your phone you need to get an EE or Three sim.
O2 and Voda won't work.

And of course get the phone unlocked. As you have paid off the phone you are free to leave O2 unless you took out another 4G contract.

Message 32 of 33
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Anonymous
Not applicable

Edited as copied wrong bit!

Message 33 of 33
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