on 05-01-2017 16:26
I shall report this to the rest of the team to see where we can make things better there. Thanks for flagging! Really glad you got advice from others here @Anonymous and welcome to the community.
21-07-2017 08:59 - edited 21-07-2017 08:59
Ring o2 202 and ensure you are on the idata package
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
on 09-03-2018 14:19
My visual voicemail disappeared when i updated my tarrif. I have just returned from a meeting with an O2 guru in the shop. The 1st thing he checked was that I have an iphone data bolt on (not sure of the exact title). Without this VV will not work. An online chat and amendment to my account to include the idata and VV worked straight away. Hope this helps, I've tried for months to sort it myself, inclucing calling O2 but no-one seemed to have the answer. The guru in the local shop has worked for O2 for 11yrs so finally spoke to someone who knew what they were talking about.
Hope this helps.
on 09-03-2018 14:26
As said at the beginning of this thread.
Glad you got sorted in the end.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 13-07-2018 10:49
I had lots of Problems initially and the bolt on was missing so that fixed it.
It stopped working again and it would appear after many resets as above that having WiFi Calling on was preventing visual voicemail from working. Its worth a try to switch that off.