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Re: New contract SIM doesn't receive 4G
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on ‎25-10-2014 17:10
Perhaps fill out the complaints form http://www.o2.co.uk/how-to-complain/complain

Re: New contract SIM doesn't receive 4G
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on ‎25-10-2014 17:17
Lets hope they get back to me

Re: New contract SIM doesn't receive 4G
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on ‎25-10-2014 17:19
It can take 28 days for a response but for that amount it's worth a try. 😄
Re: New contract SIM doesn't receive 4G
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on ‎25-10-2014 17:23
@Anonymous wrote:
Thanks for the link, email sent.
Lets hope they get back to me
They will most likely only converse with the account holder though
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)




Re: New contract SIM doesn't receive 4G
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on ‎25-10-2014 17:27

Re: New contract SIM doesn't receive 4G
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on ‎25-10-2014 17:29
@Anonymous wrote:
But her account is closed down, she gave permission to take the number to my account and I am the account holder on this contract
But.... your complaint is regarding the closed account that was in your Mothers name
#justsayin
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)




Re: New contract SIM doesn't receive 4G
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on ‎25-10-2014 17:31
Re: New contract SIM doesn't receive 4G
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on ‎25-10-2014 17:32
@Anonymous wrote:
Hmmm, lets see how o2 deal with this...
Slowly....

Re: New contract SIM doesn't receive 4G
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on ‎25-10-2014 17:32
If you need communication between your mum and O2 I'm sure you'll be able to sort that with the suggestions made last night.

Re: New contract SIM doesn't receive 4G
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on ‎25-10-2014 17:33
@Anonymous wrote:
Hmmm, lets see how o2 deal with this...
I'm sure you'll let us know
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)


