New contract SIM doesn't receive 4G

[Anonymous]

So my SIM that I just disconnected recieves 4G but my new contract SIM doesn't

It defintely is a 4G SIM and contract

[MI5 · Accepted solution]

Give it 24 hours to settle after the changeover - If no good call CS and get them to check your account is set up properly on the system.

[Anonymous]

Does it say 4G on the sim.

Have you 4g turned on untie phones settings.

What does it say in your myo2

[Anonymous]

Currently waiting for change-over guys so I will give it time, my number still hasn't been put onto this contract and my old SIM is dead... waiting game

[Anonymous]

Keep us in the loop. 😄

[MI5]

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@Anonymous wrote:
Currently waiting for change-over guys so I will give it time, my number still hasn't been put onto this contract and my old SIM is dead... waiting game

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Wouldn't expect it to be showing 4G yet then.....

[Anonymous]

Nope, cannot even send texts or anything from the number so its not ready yet 😞

[Anonymous]

Tried turning airplane mode on and off to reset it.

[Anonymous]

Yes, currently just left it turned off, o2 guy on the phone at the time did say I will have to keep turning it on and off in the next 2 hours

[Anonymous]

Sounds about right.