
on 04-01-2013 13:07
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on 04-01-2013 13:07
hey, so my iPhone recently got damaged and I've set up a repair with apple but, I need a new copy of my receipt to show to apple (my old one got ripped) but, I still have the part with the receipt number and barcode, I also have the IMEI & Serial of my iPhone written down if I need it.
So my question is, how would I go about getting a copy of my receipt? It was purchased while I was in England so going back to the store isn't really an option.
any help is appreciated, thanks!
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on 04-01-2013 13:10
You will need to contact customer service to see if they can help, links in my signature.
Alternatively contact the store via phone or email.
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on 04-01-2013 13:10
You will need to contact customer service to see if they can help, links in my signature.
Alternatively contact the store via phone or email.

on 04-01-2013 14:41
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on 04-01-2013 14:41
You can check online on apples website to see the warranty status of the phone.
Have apple said why they need this paper invoice !
When I bought my phone from the apple store I didn't get a paper receipt as they e mailed me an electronic version.
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on 04-01-2013 15:34
Yeah, I've already sent it in for repair but, Incase anything happens they need proof of purchase. If the phone is stolen/lost in the post they can't replace it if I don't have my PoP, that's the only reason they require it.

on 04-01-2013 21:21
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on 04-01-2013 21:21
Hope all gets sorted.

