My wife seems to use loads of data, but we cannot understand why. She has used 80% in 3 days

[Anonymous]

5s

[Anonymous · Accepted solution]

Hi

Check the onboard data checker in Settings , mobile/cellular.

The apps at the bottom will show what's used how much data.

This does however need to be reset at yiur anniversary date by the reset button in blue writing.

Some say iphones use more data than other makes.

[Anonymous]

What phone is your good lady using please?

Is her wifi on?

Welcome to the Community where we are all customers here helping each other.

[MI5]

It's a common problem with iPhones.....
Here's my story....
http://community.o2.co.uk/t5/Off-topic/Next-time-you-consider-live-chat-Think-very-carefully-first/m...

[Anonymous]

To add

Although this is predominately about battery saving tips some can also help with data use.

http://community.o2.co.uk/t5/Off-topic/iOS-8-Battery-Saving-Tips/m-p/759681/highlight/true#M33337

[Anonymous]

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@Anonymous wrote:
What phone is your good lady using please?

Is her wifi on?

Welcome to the Community where we are all customers here helping each other.

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It's an iPhone 5s 

[Anonymous]

Part of an iphones settings to save on battery is to switch from Wifi to network connection when the screen goes to sleep. 

When at at home on wifi turn off Mobile Data. 

Settings , mobile/cellular , toggle off mobile data. 

[MI5]

I fixed our problem by switching to a Nokia Lumia that works properly.....

[Cleoriff]

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@MI5 wrote:
I fixed our problem by switching to a Nokia Lumia that works properly.....

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Oh how I laughed

[MI5]

It's about time someone, somewhere, woke up and did something about the problem, but whilst people are still suckered into buying them it won't be happening anytime soon I guess.....