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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9662 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383451 Views
  • 4 replies
  • 0 kudos

Resolved! Unable to use mobile data on iPhone 4s

I'm unable to use my mobile data on my Iphone 4s. I've got 500mb and i've tried Resetting network settingschanging APN from payandgo to Idata/mobileairplane mode on and offtaking the sim out and dusting itI dont know what else to do. Not even sure if...

Anonymous by Not applicable
  • 3656 Views
  • 6 replies
  • 0 kudos

iPhone 5S - In Recovery Mode

My 13 month old (and still not finished paying for it on contract) 5S has been turning itself off at random times since the last iOS update. Sometimes with as much as 27% battery it will reboot. It did it Wednesday night and when I turned it back on ...

Anonymous by Not applicable
  • 3309 Views
  • 6 replies
  • 0 kudos

roaming

help im going nuts, i been to mexico and switched data roaming off and also cellular on my iphone 6 but ive been charged £120 for data abroad just on one day of my holidays any ideas how this could have happened , spoken to apple they said that this ...

Anonymous by Not applicable
  • 3555 Views
  • 11 replies
  • 0 kudos

Resolved! Are iPads locked with O2 network?

Quick question. I got an iPad air from O2 a couple of months ago and I wanna ask if it's locked with O2 network or not. I m planning to travel in the next months and I want to use foreign sim cards for cheap internet access. Thanks *it's pay monthly

Anonymous by Not applicable
  • 19074 Views
  • 13 replies
  • 0 kudos

Public wifi problems

Hi guys, just wondering if anyone can help with this. I'm currently on my second iPhone 6, and everything seemed fine, but I've recently noticed this problem. Whenever I connect to public wifi in a coffee shop, bar, restaurant, or any other public ne...

Bez89 by Level 3: Thinker
  • 4512 Views
  • 18 replies
  • 0 kudos

4g

When is 4g coming to the north west ( specifically Barrow-in-Furness & the south lakes)?I have been getting this message for months now!!Sorry we are experiencing high service demand in this areaA mast close to your location is experiencing a high le...

Anonymous by Not applicable
  • 3979 Views
  • 8 replies
  • 0 kudos

Resolved! Upgrade

Hi, I am trying to upgrade online but as my current phone is broken I am unable to receive the code being sent via text- is there a way around this?

Anonymous by Not applicable
  • 3501 Views
  • 9 replies
  • 0 kudos

Resolved! Early phone swap?

Hi,Silly question, but I want to be certain before I risk spending lots of money on a brick...I'm 6 months away from finishing my contract with O2 on an iPhone 5, but the phone is driving me nuts and I'm looking at other options.I'm considering buyin...

Anonymous by Not applicable
  • 3159 Views
  • 5 replies
  • 0 kudos

Resolved! No 4G on Iphone 5S any advice

I have just received my iphone 5S yesterday. I have set it up and also went through the 4G Set up assistant found here https://www.o2.co.uk/4g/setup/ It said the setup was successful and i am just wondering how long does it take for 4G to be setup or...

CeekayLFC by Level 1: Joiner
  • 22655 Views
  • 7 replies
  • 0 kudos