on 25-07-2017 22:27
Hi @Anonymous Probably out of stock. Here is some info on tracking your order https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order but if you want to know what's happened then please ring customer services tomorrow https://www.o2.co.uk/contactus
on 25-07-2017 22:35
Call customer service to chase it up.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 25-07-2017 22:40
I agree that it's more than likely out of stock but I just don't see why o2 can't email a customer when it's blatantly obvious it's not been delivered on the promised day irrespective of the lack of a live stock system. Just a case of we have your order, we have your money,we don't need to keep you informed.....
on 26-07-2017 15:39
Hey @Anonymous sorry to hear you haven't received your order when expected! Please do check the advice above and let us know how you're getting on with it?
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