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on 08-06-2018 19:30
Right then, I appeared to have lost the ability to see voicemails appearing after an iOS update recently. I called 02 and they amended some settings and then it reappeared. I've downloaded a further iOS update today and I'm now back to square one and have no visual voicemail. Anyone else?
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08-06-2018 19:56 - edited 08-06-2018 19:56
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08-06-2018 19:56 - edited 08-06-2018 19:56
Hi @Suffolklady
Please try the following:
Dial 1760 to turn off then 1750 to turn back on
Reset network settings
Text the word STATE to 9011
Let us know if any of these work for you please.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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08-06-2018 19:56 - edited 08-06-2018 19:56
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08-06-2018 19:56 - edited 08-06-2018 19:56
Hi @Suffolklady
Please try the following:
Dial 1760 to turn off then 1750 to turn back on
Reset network settings
Text the word STATE to 9011
Let us know if any of these work for you please.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 08-06-2018 20:50
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on 08-06-2018 21:10
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on 08-06-2018 21:10
@anticpated wrote:
Obviously you need find out what the visual voicemail settings are how to change them yourself.
They are set automatically from the data bolt on and apn.
If you don't have the iData bolt on and your apn isn't "idata.o2.co.uk" it will never work, but the apn is the only user customisable setting.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 09-06-2018 06:42
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on 09-06-2018 06:42
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
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on 09-06-2018 08:54
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on 09-06-2018 15:22
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on 09-06-2018 15:22
I'm with @adamtemp64 on this. Nothing would change on your account but issues like this could result from the incorrect type of sim when the phone reboots.
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on 09-06-2018 19:03
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on 11-06-2018 13:24
Hi @Suffolklady, have you managed to get your Visual Voicemails sorted since you last posted? Let us know if you need any further help
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
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on 16-06-2018 11:37
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on 16-06-2018 11:37

