Iphone

Fspp_xo · ‎18-06-2020

iPhone won’t turn on
Just shows the apple icon
Been like this for a day

MI5 · ‎18-06-2020

Have you tried these suggestions from Apple?

https://support.apple.com/en-gb/HT201412

Link to Apple support if nothing works https://getsupport.apple.com/?caller=kbase

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Fspp_xo · ‎18-06-2020

I have tried & still nothing

MI5 · ‎18-06-2020

@Fspp_xo

Contact Apple support then for help.

They will do some checks with you and suggest what to do.

https://getsupport.apple.com/?caller=kbase

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

LukasB · ‎19-06-2020

Hey @Fspp_xo did you get this sorted or are you still having trouble?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Iphone

Getting a Battery change by Apple whilst on O2 Ins...

Activating mobile plan with new Apple Watch Ultra ...

Apple Watch Cellular Data stuck on 'Activating'

Sim not working In new phone

Billing