Apple
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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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Resolved! iPhone XR Ghost Touch

I have just bought a “nearly new” iPhone XR, when charging the phone the screen goes completely bonkers and have since researched and found there is an issue with this phone.I have no way of contacting O2 to return the phone for repair - you can’t ca...

Lisamh86 by Level 1: Joiner
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wifi calling

Trying to enable wifi calling on my phone. When i click it in setting it says i need to contact o2. When i look on the website it tells me to do what i’m already doing and i’m finding myself in a continuous loop.

Apple watch series 5 no longer connects to O2 data plan

Hi, I really hope someone can help me here I have an Apple watch series 5, celluar. I have the O2 £5 per month data package for the Apple watch which is paired to an Iphone 11 pro. The watch previously worked fine on the O2 network when not connected...

Ohrobo79 by Level 1: Joiner
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Resolved! Free 12 months of Apple TV

I’ve just upgraded to an iPhone XR. I was promised 12 months free of Apple TV. I’m being offered 7 days when I log in. Does anyone know how to get this to work? Thanks!

Susan6 by Level 1: Joiner
  • 1521 Views
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XR issue

Why has my account not been credited since calling about an issue at the end of 2019?

JadeR by Level 1: Joiner
  • 1164 Views
  • 4 replies
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Phone number being used on another iPhone that isn't mine - what to do?

I've had an alert saying my 'Apple ID and phone number are now being used for iMessage and FaceTime on a new iPhone. If you recently signed into "Mary's Music" you can ignore this notification. This isn't me but what to do about it? There's no option...

Resolved! iphone screen broken - can I get this fixed under warranty with O2?

My Iphone screen cracked in the most ridiculous way, I didnt drop it or do anything wrong, I simply had it in my hand as I was opening a door and the doorhandle pressed on the iphone screen and broke the glass - it even had a screen protector on it. ...

rosie_cb by Level 1: Joiner
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Facial ID Fail - out of 1 year warranty buy within 2 years consumer law?

Since the last update (13.7) - my facial recognition stopped working. I followed advice on the Apple website, and decided to contact Apple to book the next available appointment at an Apple store to get it checked out. My first available day (with a ...

EBrazUK by Level 1: Joiner
  • 825 Views
  • 1 replies
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Resolved! Apple Watch Series 6

Series 6 on O2 anyone know if they’re definitely selling it?

Benlfc by Level 9: Fired up
  • 2905 Views
  • 5 replies
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