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Ipad Connection to Personal Hotspot on Iphone whilst in France and Switzerland

Anonymous
Not applicable

When I first contracted with O2 my Ipad could connect to my Iphone's Personal Hotspot when I was in France and Switzerland as it does in the UK.   After about three months (Julne/July 2016) I could no longer do it and was told that O2 no longer permitted that to happen.  I am now told after 15 June 2017 I will be able to access it again.  Is that right?

Message 1 of 17
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Marjo
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Hey guys @Anonymous, @Anonymous, @adamtemp64, @MI5, @jonsie just to confirm, yes tethering is included in the new 'roaming like at home' ! slight_smile

Message 11 of 17
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MI5
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Thanks for letting us know.
Do mbb tariffs now work in EU too?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 17
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Anonymous
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Many thanks.  I will test it in a few weeks time !!

Message 13 of 17
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Marjo
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@Anonymous wrote:

Many thanks.  I will test it in a few weeks time !!


Let us know how it went! slight_smile

 

@MI5 Good question! Unfortunately MBB data is UK only, not EU.

Message 14 of 17
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Anonymous
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I teather my iPad to my iPhone all the time in the UK as it's easier to see as I have poor eyesight. I am unable to do this abroad even though I have o2 Travel enabled. It's my data and surely it's up to me how I use it. Telling me I can use my phone abroad as I do at home is misleading. I'm an unhappy customer to say the least.
Message 15 of 17
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MI5
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There are a few others not happy with it either.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 16 of 17
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jonsie
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Well we are 2 months in now with the new EU legislation and so many customers are unhappy. O2 really need to address this. 

Message 17 of 17
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