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From code 49 to code 92

Jakuj
Level 1: Joiner
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Hi all

My situation, slowly becomes a farce. We swap watches with my wife, she bought 7 I gave her my 6. She connected her 6 without any problems with data. I’ve been trying for last over week. 1st it shows code 49, noone knows what to do, reset my data and now shows code 92. It drives me mental, it’s not a toy. Not quite sure what to do, maybe someone has something similar. Many thanks. 

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MI5
Level 94: Supreme
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@Jakuj 

You need to contact O2 to remove the 6 from your account to allow you to pair another device.

If you message O2 on Facebook (https://o2uk.co/O2CFB) Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Bambino
Level 74: Whizz kid
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@Jakuj Sounds like something you should be speaking to Apple about.

https://support.apple.com/en-gb

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
  • 123808 Posts
  • 611 Topics
  • 20035 Solutions
Registered:

@Jakuj 

You need to contact O2 to remove the 6 from your account to allow you to pair another device.

If you message O2 on Facebook (https://o2uk.co/O2CFB) Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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