From code 49 to code 92

[Jakuj]

Hi all

My situation, slowly becomes a farce. We swap watches with my wife, she bought 7 I gave her my 6. She connected her 6 without any problems with data. I’ve been trying for last over week. 1st it shows code 49, noone knows what to do, reset my data and now shows code 92. It drives me mental, it’s not a toy. Not quite sure what to do, maybe someone has something similar. Many thanks. 

[Bambino]

@Jakuj Sounds like something you should be speaking to Apple about.

https://support.apple.com/en-gb

[MI5 · Accepted solution]

@Jakuj 

You need to contact O2 to remove the 6 from your account to allow you to pair another device.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.