Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Apple

Reply
Anonymous
Posts: 0
Accepted Solution

Found a lost iPhone, what now?

Found a lost iPhone 5C, I have the IMEI number. The phone has already been blocked; had to check the SIM to find this service provider.

Anywhoo what should I do now, how do I make sure that the phone gets back to it's actual owner?

 

Thanks,

Level 64: Magistrate
Posts: 12,866
Registered: ‎31-03-2010

Re: Found a lost iPhone, what now?

[ Edited ]

Call customer service http://www.o2.co.uk/contactus and the police and give them the information. With any luck the owner of the phone has done the same, so getting the phone back to them shouldn't be difficult.

I DO NOT WORK FOR O2

Highlighted
Posts: 89,177
Topics: 536
Solutions: 11,621
Registered: ‎04-04-2012

Re: Found a lost iPhone, what now?

Hand it in to the Police as it will most likely have an insurance policy paid out on it so will belong to the insurance company now.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)