on 25-05-2017 23:26
I purchased a iPhone 7 in Feb and tonight the screen turned white and it won't change. I have tried turning it off and resetting it but the white screen won't budge. If I take this o2 will they replace it there and then as its only 4 months old?
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25-05-2017 23:30 - edited 25-05-2017 23:31
@Anonymous O2 will not replace. They will only repair it. I suggest going to Apple who will get it sorted for you in warranty
on 25-05-2017 23:47
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 26-05-2017 07:10
on 26-05-2017 10:11
If you do choose to go with O2 then please ensure you take photos of your phone to record the condition before you send it