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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8959 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 381234 Views
  • 4 replies
  • 0 kudos

Resolved! Re voice mails

My voice mails don't work cannot hear messages when played back

Anonymous by Not applicable
  • 3690 Views
  • 3 replies
  • 0 kudos

no idea really how to describe this but.....

about a month or so ago a heart thing appeared by my text input box as well as a square-ish pic with an A on it for Gifs which may or may not have already been there. anyway if you press on the heart you can scribble messages & draw pics. assuming it...

Anonymous by Not applicable
  • 3196 Views
  • 2 replies
  • 0 kudos

Resolved! phishing email

Any one got a phishing email purportedly from O2 but actually from Russia? It said I had a bill of 266 pounds!! And instead of reading it I clicked on the link. I think O2 should follow this up.

Anonymous by Not applicable
  • 4279 Views
  • 5 replies
  • 0 kudos

Resolved! receipt of Iphone 6 in July 2016

Hi there,I need proof of purchase of my iphone 6 (July 2015) which was stolen within 2 months of buying it - and which I am only now about to pay off!Many thanks,Kate

Anonymous by Not applicable
  • 3767 Views
  • 2 replies
  • 0 kudos

Resolved! Personal Hotspot on iPhone 6 not working

I used to use my hotspot all the time but since my device plan was paid off and I switched to a sim only deal it hasn't seemed to work. It's still a pay monthly deal and I have 10GB allowance but I just can't get my MacBook to connect properly anymor...

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Anonymous by Not applicable
  • 13604 Views
  • 2 replies
  • 0 kudos

Resolved! Unlocking O2

The phone needs to be unlocked please because we have moved to another server

Anonymous by Not applicable
  • 3524 Views
  • 1 replies
  • 0 kudos

Resolved! Number unobtainable

I have an iPhone 7. I'm able to receive calls when the phone is switched on, but when the phone is switched off, anyone who tries to call me hears the 'number unobtainable' tone. No dialling tone. No calls are diverted to voicemail.I'd be grateful fo...

Anonymous by Not applicable
  • 5389 Views
  • 3 replies
  • 0 kudos

Media Messaging

I have received several messages lately saying I have a media message. Every time I try to log in nothing happens. I'm typing in my phone number and the correct pin. Any ideas?

Anonymous by Not applicable
  • 6240 Views
  • 7 replies
  • 0 kudos

Resolved! Extra charge

HelloI have been charged for Premium & information services and I don't know what that means. Could you let me know/trace what this is so I can make sure it doesn't happen again or try and get the money back. Much appreciated, thanks a lotSarah

Anonymous by Not applicable
  • 1932 Views
  • 2 replies
  • 0 kudos

Resolved! Setting up replacement iPhone with ease...

Lost iPhone few weeks ago. Currently operating on a temp device, (not a smart phone). I haven't input any of my contacts as the process seems to take to long on the non-smart phone device. The new replacement iPhone is due to arrive soon, (insurance ...

Anonymous by Not applicable
  • 1825 Views
  • 1 replies
  • 0 kudos