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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9104 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382329 Views
  • 4 replies
  • 0 kudos

Resolved! stopped fee.

Hi there, I would like to stopped iFitness charge £3 per week immediately. I contacted by calling 03333217014 to stop as well. Actually I did not know of this charge and I saw this charge on the monthly bill. Hope to hear from you soon. Kind Regards,...

Anonymous by Not applicable
  • 2135 Views
  • 3 replies
  • 0 kudos

Resolved! Contradiction in O2 &APPLE statement regarding faulty phone

Apple Products and Consumer Laws in the United KingdomUnder consumer laws in the UK, consumers are entitled to a free of charge repair or replacement, discount or refund by the seller, of defective goods or goods which do not conform with the contrac...

Anonymous by Not applicable
  • 5204 Views
  • 6 replies
  • 0 kudos

Resolved! Repairs

If I have 02 insurance how long will it take to send my phone away to fix a cracked screen and be returned?

Anonymous by Not applicable
  • 2195 Views
  • 3 replies
  • 0 kudos

Ordered iPad but got a text to say it's out of stock

I ordered an iPad Pro last night. It was showing as in stock and I received my confirmation e-mail.At 8pm tonight I received this text:O2:Sorry it's taking longer than we hoped to send your order. We're still expecting more stock soon. We'll text you...

Anonymous by Not applicable
  • 3074 Views
  • 2 replies
  • 0 kudos

Resolved! Unlock iPhone 6S

I am currently working overseas and have been given a works SIM card. I am unable to use the new SIM as my iPhone 6S is blocked. How do I get it unlocked?

Anonymous by Not applicable
  • 1809 Views
  • 2 replies
  • 0 kudos

Resolved! O2 Travel Package

How do you turn this off please ?i am in the US and have been charged £4.99 for three days without using the phone to text or make calls. I'm staying in a house with wifi so have had to put my phone on airplane mode to stop more charges.Any help woul...

Anonymous by Not applicable
  • 1961 Views
  • 2 replies
  • 0 kudos

iPhone 7 not connecting to o2 hotspots

anybody help as can get my upgraded iphone 7 to connect to hotspots looks connnected but does not go to log on page and google says no internet connection

Anonymous by Not applicable
  • 2039 Views
  • 3 replies
  • 0 kudos

Resolved! proof of ownership

i have to send proof of ownership in a pdf to an insurance company as i have cracked my screendoes anyone know where i can find this document?

Anonymous by Not applicable
  • 2700 Views
  • 3 replies
  • 0 kudos

Resolved! transfer of numbers

I had my new iphone on Friday, put the new sim in on Saturnday I'm still waiting for my number to be swapped on to my new phone. How long does this take? Not impressed so far especialy as it from O2 to O2

Anonymous by Not applicable
  • 2836 Views
  • 7 replies
  • 0 kudos