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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9629 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383332 Views
  • 4 replies
  • 0 kudos

Resolved! Insurance

Id like to add insurance to my iphone 6 is there anyway for me to do this?

Anonymous by Not applicable
  • 4538 Views
  • 3 replies
  • 0 kudos

Resolved! New SIM, same phone, different tariff

Can someone help me with a new SIM that doesnt appear to work - should I be doing something online to activate it as it doesn't get a signal? I'm swapping from an expensive tariff to a cheaper one (no hardware upgrade/keeping the same phone) and was ...

Anonymous by Not applicable
  • 2048 Views
  • 2 replies
  • 0 kudos

No Data whilst abroad

I have O2 travel as a bolt on on my pay monthly sim only contract for my IPhone 6. I'm in Los Angeles and my phone has picked up the local signal (T-Mobile strong signal showing 3G) But if I try and go online it won't work and I keep getting message ...

Anonymous by Not applicable
  • 1999 Views
  • 2 replies
  • 0 kudos

Insurance

I have lost my policy nember for my insurance, where can i find it?

Anonymous by Not applicable
  • 1764 Views
  • 2 replies
  • 0 kudos

Resolved! enquiry

hello.im new to o2 i orderd pay monthly sim only what i recived work good registered online and download app from app store using iphone 6s plus the only thing it show me my bill . on both online and app minustes .. sorry theres been problam try agia...

Anonymous by Not applicable
  • 2096 Views
  • 2 replies
  • 0 kudos

Resolved! stopped fee.

Hi there, I would like to stopped iFitness charge £3 per week immediately. I contacted by calling 03333217014 to stop as well. Actually I did not know of this charge and I saw this charge on the monthly bill. Hope to hear from you soon. Kind Regards,...

Anonymous by Not applicable
  • 2153 Views
  • 3 replies
  • 0 kudos

Resolved! Contradiction in O2 &APPLE statement regarding faulty phone

Apple Products and Consumer Laws in the United KingdomUnder consumer laws in the UK, consumers are entitled to a free of charge repair or replacement, discount or refund by the seller, of defective goods or goods which do not conform with the contrac...

Anonymous by Not applicable
  • 5238 Views
  • 6 replies
  • 0 kudos

Resolved! Repairs

If I have 02 insurance how long will it take to send my phone away to fix a cracked screen and be returned?

Anonymous by Not applicable
  • 2210 Views
  • 3 replies
  • 0 kudos

Ordered iPad but got a text to say it's out of stock

I ordered an iPad Pro last night. It was showing as in stock and I received my confirmation e-mail.At 8pm tonight I received this text:O2:Sorry it's taking longer than we hoped to send your order. We're still expecting more stock soon. We'll text you...

Anonymous by Not applicable
  • 3085 Views
  • 2 replies
  • 0 kudos