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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 7327 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 362969 Views
  • 4 replies
  • 0 kudos

Resolved! unlock iphone 5 to use O2 SIM in a new phone

Hi i need to unlock my iPhone 5 in order to upgrade to an iPhone 5S which has been given to me. I can get the PUK code, but not sure if that's what I need. Can anyone advise? Thanks Angus

Anonymous by Not applicable
  • 3092 Views
  • 6 replies
  • 0 kudos

Resolved! O2 Recycle - Does chipping / scratching count as damage

Hi Guys,If I were to put my iPhone 6 into o2 recycle, there are lots of scratches (no smashes) to the screen and lots of chips to the back (even though it's always in a case).Is this the sort of damage I have to declare on the o2 refresh form? As the...

Anonymous by Not applicable
  • 5620 Views
  • 11 replies
  • 0 kudos

Resolved! My Pay and Go account

I ONLY use my iPhone when i'm within a WiFi zone yet my data allowance still keeps going down. Can someone please tell me what the reason would be?Thank you.

Anonymous by Not applicable
  • 2217 Views
  • 3 replies
  • 0 kudos

Resolved! Wish to lower my tariff

My tariff is to high I am in the middle of changing jobs and I can't afford my currant tariff is there any chance it can be lowered my currant tariff is £68 I need it to be lower than that I don't need data

Anonymous by Not applicable
  • 13667 Views
  • 5 replies
  • 0 kudos

Resolved! Apple i phone charging cable

HiMy phone is under contract and the charging cable has failed.Is this covered under warranty ??

Anonymous by Not applicable
  • 2038 Views
  • 2 replies
  • 0 kudos

Resolved! No internet or texts

Mornings Guys, Long Story Short...i had a 2 year contract with O2 which ends this december. I phoned to cancel my contract on Monday night, the young lady on the phone said that my next bill which is due on the 3rd march will have my settlement figur...

Faithfull by Level 2: Apprentice
  • 2566 Views
  • 5 replies
  • 0 kudos

Sim only contract

Hello, Ive just switched over to a SIM only deal of £28.00 per month, with the first 6 months at half price so £14.00 a month, however ive just received this months bill and its £31.93? Can you explain what is going on please?

Hodgetts by Level 1: Joiner
  • 4145 Views
  • 6 replies
  • 0 kudos

Resolved! O2 canceled my Ipad Pro 12.9" order without a notice a month after placing the order!!!!!!

I am exteremely disappointed with O2 about my Ipad Pro 12.9" order.I placed the order about a month ago and I even paid for it. (They took a deposit amount of £175, plus the cost of ipad pencil £79, plus the upfront cost)When I inquired about the del...

Anonymous by Not applicable
  • 6188 Views
  • 12 replies
  • 0 kudos

Rsim

hi

Anonymous by Not applicable
  • 3282 Views
  • 8 replies
  • 0 kudos