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Faulty SIM card

Anonymous
Not applicable

I send short texts and do not include any photos,etc. but for some reason these texts are being charged at the MMS rate.

When I contacted O2 Chat Line I was told the charges are computerised so there could not be an error and I must have sent MMS texts. This ridiculous as some texts were only 30 characters! 

I wonder if the SIM card could be faulty and is not recognising SMS texts? Is this possible?

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Accepted Solutions

Anonymous
Not applicable

Yes I realise now that I should have turned  off the MMS setting. 

Working fine now.

Thanks for all of your suggestions.

View solution in original post

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MI5
Level 94: Supreme
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How many people did you send the texts to?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
Not applicable

did you send it as a group message

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Anonymous
Not applicable

Does it happen everytime or once in a while?

Message 4 of 7
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Anonymous
Not applicable
It is possible the sim card could be faulty.

Is 02 sending you a replacement to see if that helps.

Also removing your sim and giving it a wipe and general clean around the sim insert port can help.
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adamtemp64
Level 66: Unequalled
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are you using the subject line?

 

If yes that automatically sends as an mms

 

You can turn it off in settings

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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 6 of 7
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Anonymous
Not applicable

Yes I realise now that I should have turned  off the MMS setting. 

Working fine now.

Thanks for all of your suggestions.

Message 7 of 7
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