Solved: Iphone 5 switched off!

Anonymous · ‎18-12-2012

Help! My iphone 5 has decided to switch itself off yet it had a full battery charge! Im not sure what to do?!

adamtemp64 · ‎18-12-2012

try holding sleep and home button until the apple logo appeares then let go it should reboot.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

adamtemp64 · ‎18-12-2012

try holding sleep and home button until the apple logo appeares then let go it should reboot.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Liquid · ‎18-12-2012

Hold your home and power button down to reset it.

Hopefully should fix it:)

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told

Anonymous · ‎18-12-2012

Hi Emmsy,

Did you manage to resolve the issue ?

Anonymous · ‎18-12-2012

Try a restore via iTunes

Anonymous · ‎19-12-2012

Hiya, yes i did the above & it worked thank goodness!!

MI5 · ‎19-12-2012

Which of the above ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎19-12-2012

im going with the home and power button trick

Anonymous · ‎24-12-2012

It might be worth going into Settings/General/About, scroll down and touch Diagnostic & Usage, then touch Diagnostic & Usage Data. Have a look in the log for any entries called PANIC.PLIST. If there are any entries with this name, your iPhone has an hardware issue (logic board fault if I'm not mistaken) and the only way to fix it is to get your iPhone replaced.

If you live near an Apple Store, you can make a Genius Bar appointment to get the iPhone look at, replaced. Tell them you have restored as new (as that's the first thing they'll ask you if you've done). You will more than likely walk out with a new iPhone.

I had an issue with my iPhone 4S last year whereby it would switch off for no reason, and the PANIC.PLIST was the cause.

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