on 16-09-2016 13:31
on 16-09-2016 13:31
on 12-10-2016 13:31
12-10-2016 13:44 - edited 12-10-2016 13:46
12-10-2016 13:44 - edited 12-10-2016 13:46
I switched to BT Mobile as O2 were quoting daft delivery dates - received my iPhone 7+ 128GB JB last Thursday.
Spoke with the O2 CS yesterday to sort out my PAC code and he said they were having a nightmare getting stock in and was keen to know where I managed to acquire my JB iPhone. Advisor agreed with my reasons for leaving and stated they'd lost a lot of customers already to other providers.
He still managed to get me to part with £30 as they're doing a 'bundle' deal which includes, iPhone 7+ Case, Screen Protector, 1m Cable and Power Bank.
on 12-10-2016 13:50
on 12-10-2016 13:50
on 12-10-2016 13:57
Was also told they had a large amount of stock in so hopefully everyone will get there phones soon X
on 12-10-2016 13:59
@Anonymous @Olamilekan
I so hope o2 have actually told the truth! I ordered same time as you same phone & @Olamilekan a bit before us! I will look forward to a message in next 24hrs will keep you updated on here & on other thread!
Fingers crossed!
on 12-10-2016 14:08
@Anonymous @Anonymous
Let us know whether you get notification that yours is on the way - unfortunately I was also told the 'we've just had a big shipment story a couple of weeks back - which proved to be nonsense.
The girl at Cust Svs that I just spoke with said that Cust Svs reps are not told when a shipment is due, and are usually told to work from the list of expected dates that is published on the website... i.e. Iphon 7 Plus 128GB Matt Black = 'up to more than 6 weeks'.
I suspect that they are just telling us what we want to hear to get us off the phone - I do feel for the CS reps too though, they must be getting an earful from everyone - and it's not their fault that their company are having a shocker.
on 12-10-2016 14:24
@Anonymous It was the upgrade team I spoke with & they were the ones that had said about the amount of stock they received today. Not sure if that makes a difference x
on 12-10-2016 14:27
on 12-10-2016 14:27
on 12-10-2016 14:36
12-10-2016 14:39 - edited 12-10-2016 14:42
12-10-2016 14:39 - edited 12-10-2016 14:42
wow after seeing so many people on here STILL waiting for news on their pre-ordered iphone it really makes me wonder if i will even see mine before christmas 😞
i ordered a matt black 128gb plus on the 4th of this month looks like ive got two hopes, bob hope and no hope of getting my phone in the next month or so 😞 Ive been with out a phone since late august as I pre ordered the note 7 and then had to switch to iphone.
i guess its even more waiting around for me.