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Data disappearing

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Anonymous
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on ‎04-12-2013 11:13

on ‎04-12-2013 11:13

Is anyone else having major problems with data being eaten up at a rate of noughts?

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adamtemp64
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‎04-12-2013 13:03 - edited ‎04-12-2013 13:04

‎04-12-2013 13:03 - edited ‎04-12-2013 13:04

Ok so know we all know the advice i gave has stopped you using mobile data.

 

ios 7 will give you a breakdown by app / system usage so I would upgrade to that when next on wifi or connected to itnes or download one of the data recording apps.

 

600mb data that is a strange amount thought they were 100mb 500mb 750mb 1gb and now 2 5 8 gb

 

But by turning cellular data (american british selected) off no mms / vvm will work or any data away from wifi.

 

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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jonsie
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on ‎04-12-2013 11:20

on ‎04-12-2013 11:20

You mean knots, but no. What phone and OS are you running?
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Bambino
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on ‎04-12-2013 11:22

on ‎04-12-2013 11:22

You'll need to be a bit more specific about how your data is being used up. Is it happening every night? If so, you need to turn off your mobile data to stop your apps updating in the background.

I DO NOT WORK FOR O2



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Anonymous
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In response to Bambino

on ‎04-12-2013 11:44

on ‎04-12-2013 11:44

I don't how my data is being used up.  I just keep getting messages from O2 telling me it has been used up.  I spoke to O2 online and the first time I was told I had to enable restrictions.  Despite telling them that my restrictions were already enbled she insisted that this was the problem.  She then got me to disable them and then to enable them again and told me that would 'solve' the problem.  I didn't get a clear answer as to why the problem had suddenly occured when no changes had been made to my phone settings.  then this month the exact same thing happened again.  I know of two other people who have suddenly had this problem, one of whom has very few apps and hardly uses his data normally.

I bought extra data on Monday and as soon as I bought it I received a message from O2 telling me I had used 80% of my data.  That was at 1:30pm .  By 5pm I had received a message telling me I had used all my data. 

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Anonymous
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on ‎04-12-2013 11:45

on ‎04-12-2013 11:45

Thank you for correcting my post - that was most helpful in solving my problem.

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adamtemp64
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on ‎04-12-2013 11:47

on ‎04-12-2013 11:47

1 which phone

2 which version of operating system

3 how much data alowance do you have

 

Clear those up and we may be able to point you in the correct direction.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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perksie
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‎04-12-2013 11:49 - edited ‎04-12-2013 12:11

‎04-12-2013 11:49 - edited ‎04-12-2013 12:11

@Anonymous wrote:

Thank you for correcting my post - that was most helpful in solving my problem.

Asking which phone and OS you are using was helpful and you haven't responded!

 

Criticising those trying to help you is not a good idea.

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Anonymous
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on ‎04-12-2013 11:49

on ‎04-12-2013 11:49

How do i turn off my mobile data?

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Bambino
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on ‎04-12-2013 11:49

on ‎04-12-2013 11:49

You still haven't said which phone you have and what OS you're running. There are forum members who are well acquainted with iPhones, but you won't get the help you need unless you're more specific.

I DO NOT WORK FOR O2



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adamtemp64
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on ‎04-12-2013 11:50

on ‎04-12-2013 11:50

@tayside answer my 3 questions and a solution will be forthcomming

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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