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Data disappearing

Anonymous
Not applicable

Is anyone else having major problems with data being eaten up at a rate of noughts?

Message 1 of 33
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32 REPLIES 32

Anonymous
Not applicable
If you don't want to update to ios7 then download a programme that logs your data usage.

Onavo is one I've used before.
Message 21 of 33
1,775 Views

Anonymous
Not applicable

I'm using an Apple iphone 4 ios 7 and my data has started to disappear since i did the update or at least the first message saying i had used lots of my data has only arrived since the update.  I've never had to switch off my cellular before so any help would be really appreciated as i only have 1gb data and its almost gone.

thanks in advance

Message 22 of 33
1,762 Views

adamtemp64
Level 66: Unequalled
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Registered:

Look in settings > mobile / cellular > scroll down what is shown as using the data

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 23 of 33
1,757 Views

Anonymous
Not applicable

I am running on iOS7 and my mobile data usage is not disappearing or anything

Do you have an access to Wi Fi?

Also, change to manual updates instead of automatic, that will save you a lot of data

Message 24 of 33
1,756 Views

Anonymous
Not applicable

@Isis1708

 

I'm on iPhone 5 ios 7 and use the 1gb in my payg tariff and sometimes add a bolt on for 500Mb

I can only recap and suggest looking in the settings for data usage.

Also turning off app refresh and the sending of diagnostic data to Apple.

 

Use WiFi where possible. 

 

Increase your data bundle or buy a bolt on. 

Message 25 of 33
1,755 Views

Anonymous
Not applicable

thanks for the replies...i looked in cellular to try and see whats using my data but there is no breakdown !

 

also where do i find this:   Also turning off app refresh and the sending of diagnostic data to Apple

Message 26 of 33
1,740 Views

Anonymous
Not applicable
yes i have access to wifi ...where do i change to manual updates? sorry not very phone savvy 😞
Message 27 of 33
1,739 Views

Anonymous
Not applicable
Settings, privacy l,ocation services, system services

Toggle them off
Message 28 of 33
1,735 Views

Anonymous
Not applicable

Settings-iTunes & App Store-Updates (turn off)

 

Message 29 of 33
1,734 Views

Anonymous
Not applicable
General
About
Diagnostic and usage.

Toggle to don't send
Message 30 of 33
1,733 Views