on 26-05-2017 08:29
Solved! Go to Solution.
on 26-05-2017 08:35
Just so that you are aware, you aren't talking to customer service here.
Anyway in response to your question, unless you have mobile data turned off, your phone can and will use data at anytime.
Smartphones are constantly connected to a data source.
If you would like to call customer service on 202 they will investigate the issue for you.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 26-05-2017 10:09
If you don't need them, you can turn off background refresh and auto updates in the settings (this varies depending on your handset).
on 26-05-2017 16:05