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Cellular data (iMessage, Voicemail) not working

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Anonymous
Not applicable

on ‎24-09-2013 11:08

on ‎24-09-2013 11:08

Hi all

 

Got my hands on the new iPhone 5s this morning (an upgrade) and set it up, all has synced very nicely, and the SIM swap worked too so I'm up and running with my same mobile number.

 

However, my iMessages and Voicemail currently aren't working. I can't connect to a Wifi network where I am right now, so am relying on the 3G / cellular data - but it isn't working. 

 

First, am I right in thinking it's a 3G / cellular data problem, and if so, how do I fix this?

 

Has been about an hour since I set the new phone up and have switched phone on and off a few times, but that hasn't resolved it.

 

Thanks in advance!

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Anonymous
Not applicable
In response to MI5

on ‎24-09-2013 11:52

on ‎24-09-2013 11:52

Thanks, I'll try them shortly if I have no luck.

 

thanks for your help.

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MI5
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on ‎24-09-2013 11:54

on ‎24-09-2013 11:54

Good luck
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Toby
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on ‎24-09-2013 11:57

on ‎24-09-2013 11:57

Let us know how you get on Liam slight_smile
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adamtemp64
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In response to MI5
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on ‎24-09-2013 11:57

on ‎24-09-2013 11:57

what shows at settings> general> about> carrier ? is it O2 15.1 ?

iPhone 11 Pro 256gb on unlimited data
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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