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Can’t set up new iPhone as don’t know email login

SV13
Level 1: Joiner
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So I have had an iPhone 8 for years I have been having trouble with it for ages and it broke yesterday, I can’t access the phone at all as it won’t turn on but I brought a new phone.

 

The new phone won’t let me transfer my data as the email used for my iCloud is my mums old work email which she doesn’t use or remember the password for, obviously I can’t set it up using my old phone or phone number as I can’t access my old phone as it’s broken. It says they will get back to me within 24 hours and send an email to that email address but I can’t access that email as explained above. 

Anyone know how I can it access my new phone and transfer the data another way?

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MI5
Level 94: Supreme
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@SV13 

https://appletoolbox.com/lost-access-to-your-apple-id-email-you-can-still-change-it/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150572 Posts
  • 645 Topics
  • 28681 Solutions
Registered:

@SV13 

https://appletoolbox.com/lost-access-to-your-apple-id-email-you-can-still-change-it/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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