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Can I still get 3G?

Anonymous
Not applicable
It's my first full day of Hving an iPhone 5s and I may be missing something but can I still get 3G as all I see in my settings is 'enable 4G' which I see there is no coverage where I live?!
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Anonymous
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If you've just come onto the network today then the signal may still be settling.

4g SIM cards are now issued as standard.

View solution in original post

Message 9 of 10
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Anonymous
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Yes the iPhone 5s will latch into the strongest available data signal.

You will only achieve 4g in a 4g area and if your on a 4g tariff.

What indicator is shown in your status bar next to the O2 network logo ?
Message 2 of 10
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Anonymous
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Ok will see tomorrow as where I work there is 3G so fingers crossed!!
Message 3 of 10
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Anonymous
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Not sure about the tariff as no mention of 4g but they hve given me a 4g sim!
Message 4 of 10
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Anonymous
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You can check what the service us in your area here http://status.o2.co.uk
Message 5 of 10
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Anonymous
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Only had E today and am using wifi at the moment!
Message 6 of 10
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Anonymous
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Look in our My02 to see what tariff your on.

Some take up the 4g tariff even if they are not in a 4g area to take advantage of the current offers as this can still be used on 3G and 2g etc
Message 7 of 10
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Anonymous
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I also have a 4g sim, yet I have 3g tariff.

Message 8 of 10
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Anonymous
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If you've just come onto the network today then the signal may still be settling.

4g SIM cards are now issued as standard.
Message 9 of 10
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gemz4the1
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@Anonymous wrote:
It's my first full day of Hving an iPhone 5s and I may be missing something but can I still get 3G as all I see in my settings is 'enable 4G' which I see there is no coverage where I live?!

Hi Jackoslass,

 

There was supposed to be an update to this to enable users to choose between enabling 2G, 3G or 4G, however this was not implemented and it causes confusion with many people.  If you enable 4G on your phone, it should find the strongest signal.  If you are not on a 4G tariff and in a 4G area then you will not get 4G.  As long as there are no issues with the network in your area then you should be able to get 3G.

Message 10 of 10
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