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Calls dropping

JackJarvisEsq
Level 1: Joiner
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Apart from a few numbers I don't talk on the phone for long periods of time. With one particular number - my most called one, also on o2 - I find that calls are dropping multiple times in the 1 hour or so call. Sometimes it's clearly a signal issue at their end when they are in certain buildings but other times it's not so clear. 

 

Sometimes I hear 3 beeps before it disconnects, does this mean it's an issue at my side? 

 

Is there anyway to trouble shoot this issue and work out where the problem lies? I've checked the status checker for both our areas and it's come back fine. 

 

 

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MI5
Level 94: Supreme
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Sometimes it just happens.
I get it on my EE phone too so it's not restricted to o2.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144308 Posts
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Registered:
Sometimes it just happens.
I get it on my EE phone too so it's not restricted to o2.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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JackJarvisEsq
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Yeah I'm not blaming o2 as such. Just wondering if there is a way to identify whether it's my phone/connection thats dropping or theirs. Based on me getting 3 beeps and my friend not hearing anything before it disconnects. 

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MI5
Level 94: Supreme
  • 144308 Posts
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The beeps you hear are your phone telling you it's lost the call so it will be the other end that has disconnected.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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