Cal Divert not working

spot1 · ‎16-04-2018

Hi , I have tried to set up my call divert on my iphone 5S , but keep getting an error message "SETTING REGISTRATION FAILED" , any ideas on how to resolve this problem ?

MI5 · ‎16-04-2018

Log into your MyO2 http://www.o2.co.uk/myo2 and go to your device details.
Check if WiFi calling is on and if so, turn it off.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎16-04-2018

Hi @spot1 this may help

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

jonsie · ‎17-04-2018

You are on contract?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎17-04-2018

Hi @spot1 how are you getting on with this since you last posted? Any progress?

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