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Level 1: Joiner
Posts: 1
Registered: ‎16-04-2018

Cal Divert not working

Hi , I have tried to set up my call divert on my iphone 5S  , but keep getting an error message "SETTING REGISTRATION FAILED" , any ideas on how to resolve this problem ?

Posts: 77,906
Topics: 486
Solutions: 9,101
Registered: ‎04-04-2012

Re: Cal Divert not working

Log into your MyO2 http://www.o2.co.uk/myo2 and go to your device details.
Check if WiFi calling is on and if so, turn it off.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Lumia 950 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum. When you take things for granted, the things you are granted, are taken away.

Posts: 6,723
Topics: 91
Kudos: 1,345
Solutions: 417
Registered: ‎17-03-2015

Re: Cal Divert not working

Posts: 59,584
Registered: ‎04-01-2009

Re: Cal Divert not working

Community Manager
Posts: 3,927
Registered: ‎23-07-2014

Re: Cal Divert not working

Hi @spot1 how are you getting on with this since you last posted? Any progress? Smiley Happy

I'd love to hear your thoughts on why you stayed on our community, let me know here. Smiley Happy

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