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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9038 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382136 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone unlocking on a budget

Hi everyone, I've recently bought a second-hand iPhone 6 for £55, and upon replacing the cracked and beaten up LCD and back panel, it looks brand new! It does have the notorious "searching" issue, however, so only time will tell how long I can actual...

Anonymous by Not applicable
  • 8213 Views
  • 17 replies
  • 0 kudos

Resolved! O2 Insurance - Will my claim be void if I replace parts?

Unfortunately, my phone got water damaged on a recent holiday. I have insurance with o2, but really want to back up my data before sending my phone for repair. I think the battery could be water damaged. Do you know if my insurance claim would be voi...

Anonymous by Not applicable
  • 3266 Views
  • 5 replies
  • 0 kudos

Resolved! Data usage/phone settings

HelloI have an iPhone 6splus and pay Sim only. My 4GB of data is rarely used but I have had a message this month telling me I’m nearly all used up. I have tried the online Guru’s who really didn’t help.I would like to know what my settings should be ...

Anonymous by Not applicable
  • 2326 Views
  • 3 replies
  • 0 kudos

Resolved! Unlock phone

I have been given an iPhone 5c by a family member and need it unlocked so I can insert my sim. This is proving difficult as my provider is unable to do it so I went to an o2 shop who couldn't do it either. Please advise so that I can get this done qu...

Anonymous by Not applicable
  • 1979 Views
  • 2 replies
  • 0 kudos

Resolved! Locked out of Iphone5

Hi, my son has managed to lock himself out of his Iphone 5, forgot his passcode, so tried through itunes and forgot his Apple log in ! Seriously ! lol Anyway does this mean the account is basically no good now, as he is no locked out completely! I am...

Anonymous by Not applicable
  • 3207 Views
  • 8 replies
  • 0 kudos

Resolved! How to activate my SIM card without phone number?

My partner got me a phone July 2017 with a o2 SIM card that had credit on. It has never been until now as I had to wait for my previous contract to end. When I insert the sim it is saying ‘sim not provisioned’, upon googling I’ve seen that this means...

Anonymous by Not applicable
  • 7628 Views
  • 2 replies
  • 0 kudos

Resolved! Porting

So I am changing my number from EE to o2, I gave o2 my pac code on Wednesday morning it’s now Friday night and I can’t recieve any texts or calls from no one! This is so annoying me as I have no phone now and can’t answer any important calls! Don’t u...

Anonymous by Not applicable
  • 15646 Views
  • 17 replies
  • 0 kudos

Resolved! One contact receiving randomly old texts from me instead of new one?!!

Hello, So, I have a weird problem. I have an iPhone 6 Plus, on O2 and I have one contact in my phone book who, when I send him an SMS/text, replies to say that he has received a message from me, but it's an old message that was originally sent and re...

Anonymous by Not applicable
  • 4966 Views
  • 10 replies
  • 0 kudos