on 05-04-2022 13:30
Hi there
I purchased a new Apple Watch Cellular with data plan from O2 last week and it came Friday morning.
I don't seem to be able to get the Cellular data working on the watch. I've activated the plan, but it's just stuck on 'Activating'.
I called 202 over the weekend and factory reset the watch (and they said they reset everything at their end) and tried to re-set it up, but it's still activating.
Spoke to somebody on chat who said they would raise a ticket, but that it will take days... I'm ready to just send the thing back - does anyone have any suggestions?
(Visual Voicemail and WiFi calling are activated and phone and watch are up to date with the latest software version.)
Many thanks
on 20-06-2023 15:30
on 20-06-2023 15:30
on 21-06-2023 14:40
on 21-06-2023 14:40
on 22-06-2023 10:30
on 22-06-2023 10:30
Good morning @Nuuki
@O2Helen01 Has asked if I can pick this up. I will send youa private message so we can get this moving.
on 27-06-2023 07:28
Hello, I am having the same trouble. It just constantly says activating and nothing else is happening. I went in store and they told me to wait 24 which I have. Its for my daughter and I really would like to get this up an running please any help would be gratefully received. Thank you
on 27-06-2023 07:39
on 27-06-2023 07:39
on 27-06-2023 07:45
on 27-06-2023 07:45
on 27-06-2023 08:11
on 27-06-2023 08:11
on 27-06-2023 08:57
on 27-06-2023 08:57
on 29-06-2023 19:35
on 29-06-2023 19:59
on 29-06-2023 19:59